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Category Archives: Management & Leadership
2 ‘No Fail’ Employee Retention Strategies
The available positions in a spa business are limited by the number of people who are required to do the job. As you move upwards to the top of your spa organizational chart, the numbers of those who plan, manage and oversee the work, decreases. Continue Reading…
5 Hard Skills Spa Management cannot Ignore
Whether you are currently in a spa management position, or are an aspiring Spa Manager, these core competencies are 5 of the skills considered to be among the most important ‘hard skills’ a Spa Manager needs to possess, as revealed in a 2012 Report on the state of Spa Management education worldwide. Continue Reading…
Continuing Education – Are you Self-Propelled?
“Self-Propelled” Professionals are a Businesses Best Asset
Success overall, depends largely on your mind’s momentum
I’ve heard it said that a truly motivated, forward-thinking business professional spends an average of 10 – 15 hours each month on continuing education. Over a 12 month period, that equates to 120 – 180 hours of boosting your knowledge base through: 1) Seminars, webinars and trade show presentations; 2) Participating in advanced courses of study; 3) Reading, internet research and data collection; 4) Car audio recordings and videos; and 5) Your choice of any of the mind-expanding resources that are out there and available to you. Continue Reading…
What good is the ISPA Conference anyways?
Well, let me count the ways…
I love seeing my baby-boomin spa friends looking even better this year, not older!
I love that perfectionism is our goal, not our downfall
I love that we cry when we see beauty before us
I love seeing us practice what we preach
I love that many of us believe what is meant to be, will be
I love that the rest of us believe that we make happen, what happens
I love how we welcome newbies and worship our legends
I love that we’re more comfortable, wearing more comfortable shoes
I love that we’ll still devour a “treat”, in this case, a potato smothered in cheese sauce
I love that we continue to search for ways to prove our absolute dedication to SPA.
Continue Reading…
5 Lessons Spas learn too Late
If you’re planning on a visit to your doctor’s office, you are probably also planning on taking at least some of the advice he gives you. So my hope is that if you are planning on reading this article, you may also plan to take some of this advice too…
Lesson #1: Finances - Numbers are boss
A beautiful spa without spreadsheets, is like a sports car without wheels…
Misconception: “I’m not good at finances.”
Lesson: It’s your fear, not your ability that’s preventing you from knowing the truth. Continue Reading…
5 Thought-provoking Profit Models
Your pathway to profitability lies fully in understanding your customer…and yourself.
You may understand physical energy, but do you understand financial energy? It’s very difficult to keep making money, let alone be profitable, if you have boxed yourself into a no-profit model. Continue Reading…
Spa Director Resume & Interview Pointers
It’s all about knowing how to sell your existing qualifications, and in particular, your upward potential.
To land the best Spa Management position, here’s a winning formula: Begin with research; create a customized resume; and give an interview that speaks to your target’s challenges and the industry’s demands. Continue Reading…
Spa Directors…Proof or Potential? Part 1 of 3
This Part 1 of our 3-part series on Spa Directors, is targeted to both those who are in the formative stages of their careers, as well as those who are continuing the climb.
See Part 2: Spa Director Training, Education & Expertise
Although the Spa Director’s Job Description is an ever-expanding list of job challenges and not suited to just anyone, I speak from experience that it is one of the most exciting and rewarding careers imaginable. Continue Reading…
Spa Director Training, Education & Expertise – Part 2 of 3
In Part 1: Spa Directors…Proof or Potential? of this 3-part series, we discussed what a Spa Director may need to consider when contemplating their career path and the importance of demonstrating both ’Proof’ and ’Potential’.
Understanding the credentials you will have to achieve in order to prove yourself as a candidate for spa management, as well as the upward potential you will continually need to demonstrate during your climb, will absolutely determine your future success. Continue Reading…
Spa Directors…Attributes, Hot Buttons and FAQs – Part 3 of 3
What personal attributes should a Spa Director have?
Have you ever wondered if your personality profile actually fits the demands that will be placed on you as a Spa Director? Here’s a rather lengthy checklist that you may want to contemplate. Continue Reading…
