View Cart
Leslie's SpaEd Blog
Subscribe to Leslie's Blog
Blog Categories
- Customer Services (23)
- Education (8)
- Featured Spas (19)
- Financial (21)
- Management & Leadership (27)
- Marketing & Promotion (35)
- Marketing – Online (10)
- Operational (33)
- Re-Blogs (4)
- Retail & Product Development (14)
- Spa Directors (66)
- Spa Start Up, Planning & Development (39)
- Staffing and Development (35)
- Treatments & Menu Planning (12)
- Trending – Local and Global (30)
- Uncategorized (4)
- Wellness (14)
- What's New (10)
Blog Tags
Attitude
Behaviour
Branding
Certified
COGS
Compensation
Competition
Customer Service
Discount
Eco-friendly
Education
Employee
Employer
Energy
Finance
Global
KPI
Labour
Leadership
Margin
Marketing
Menu
Metric
Natural
online
Operations
Organic
Profit
profitability
Promotion
Re-Blogs
Retail
Revenue
Service
Spa Director
Spa Management
Spas
spa treatments
Staff
Start Up
Stress
Sustainable
Trends
Wellness
Yield Management
A Tip From Leslie
Free Business Plan eBook
On-Demand Webinars
Tag Archives: Employer
Continuing Education – Are you Self-Propelled?
“Self-Propelled” Professionals are a Businesses Best Asset
Success overall, depends largely on your mind’s momentum
I’ve heard it said that a truly motivated, forward-thinking business professional spends an average of 10 – 15 hours each month on continuing education. Over a 12 month period, that equates to 120 – 180 hours of boosting your knowledge base through: 1) Seminars, webinars and trade show presentations; 2) Participating in advanced courses of study; 3) Reading, internet research and data collection; 4) Car audio recordings and videos; and 5) Your choice of any of the mind-expanding resources that are out there and available to you. Continue Reading…
The Root Cause of Low Retail
Tanya Chernova is an international skin specialist, author of the bestselling book Under Mind, professional speaker and strategic coach, and I had the pleasure of attending her ISPA presentation recently.
Are you like so many spas, where retail sales are low and slow? Continue Reading…
What good is the ISPA Conference anyways?
Well, let me count the ways…
I love seeing my baby-boomin spa friends looking even better this year, not older!
I love that perfectionism is our goal, not our downfall
I love that we cry when we see beauty before us
I love seeing us practice what we preach
I love that many of us believe what is meant to be, will be
I love that the rest of us believe that we make happen, what happens
I love how we welcome newbies and worship our legends
I love that we’re more comfortable, wearing more comfortable shoes
I love that we’ll still devour a “treat”, in this case, a potato smothered in cheese sauce
I love that we continue to search for ways to prove our absolute dedication to SPA.
Continue Reading…
5 Lessons Spas learn too Late
If you’re planning on a visit to your doctor’s office, you are probably also planning on taking at least some of the advice he gives you. So my hope is that if you are planning on reading this article, you may also plan to take some of this advice too…
Lesson #1: Finances - Numbers are boss
A beautiful spa without spreadsheets, is like a sports car without wheels…
Misconception: “I’m not good at finances.”
Lesson: It’s your fear, not your ability that’s preventing you from knowing the truth. Continue Reading…
Spa Directors…Attributes, Hot Buttons and FAQs – Part 3 of 3
What personal attributes should a Spa Director have?
Have you ever wondered if your personality profile actually fits the demands that will be placed on you as a Spa Director? Here’s a rather lengthy checklist that you may want to contemplate. Continue Reading…
Spa Staff “Wants” vs. Spa Business “Needs” – FREE Webinar
Is what’s wanted, really what works?
Webinar Length: 63 minutes
The differences between our staff’s “wants” and the business’ “needs”
can really cripple a spa’s chances at success.
Our staff don’t always “think like a Manager”, until we show them how. Continue Reading…
Workplace Polarity: Mastering the Push & Pull in our Relationships – Part 1 of 4
By Jill Cressy & Leslie Lyon
In the workplace we need to blend our masculine and feminine qualities
Whatever our current purpose – passive or assertive, leadership or partnership, buyer or seller. Consider that you have the power to guide situations and achieve greater influence over desired outcomes. Continue Reading…
Workplace Polarity: Mastering the Push & Pull in our Relationships – Part 2 of 4
Yin: Feminine Energy
In yoga we talk about Yin and Yang energy, our feminine and masculine qualities. Every person requires both of these energies in the workplace. It’s not about balance, it’s about ‘energetic play’, the dance of ‘pull’ and ‘push’— the duality and polarity that exists in each and every one of us. Continue Reading…
Workplace Polarity: Mastering the Push & Pull in our Relationships – Part 3 of 4
Masculine: Yang Instinct and onwards
Other circumstances in our day require Yang instinct, our masculine energy. We can’t be in the now so much that we fail to think about the future. We need to stay grounded in the practical world and be able to function in a setting that has rules and policies. Continue Reading…
Workplace Polarity: Mastering the Push & Pull in our Relationships – Part 4 of 4
Facing Workplace Challenges
The ability to convey our message in a caring, constructive manner, should we decide it does need to be said, is the third variable in mastering the push and pull.
As a Spa Professional, maybe you feel the need to make your Leader aware that you need stronger moral support and caring guidance in dealing with the stresses you endure daily. Continue Reading…
