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Tag Archives: Leadership
Continuing Education – Are you Self-Propelled?
“Self-Propelled” Professionals are a Businesses Best Asset
Success overall, depends largely on your mind’s momentum
I’ve heard it said that a truly motivated, forward-thinking business professional spends an average of 10 – 15 hours each month on continuing education. Over a 12 month period, that equates to 120 – 180 hours of boosting your knowledge base through: 1) Seminars, webinars and trade show presentations; 2) Participating in advanced courses of study; 3) Reading, internet research and data collection; 4) Car audio recordings and videos; and 5) Your choice of any of the mind-expanding resources that are out there and available to you. Continue Reading…
50 Things your clients NEVER want to hear
Servitude is an Attitude…Do you know how your spa rates?
Ok, this list is a bit out there, but behind these comments you know there’s a lot of hidden truths…
Here are the top 50 Things your clients NEVER want to hear:
Oh yes, now I remember you
That service was available for a limited time only
No, we’re booked solid
If you don’t see it we’re probably sold out
If we have it, it will be over there
Oh, you found it.
Continue Reading…
The Root Cause of Low Retail
Tanya Chernova is an international skin specialist, author of the bestselling book Under Mind, professional speaker and strategic coach, and I had the pleasure of attending her ISPA presentation recently.
Are you like so many spas, where retail sales are low and slow? Continue Reading…
2012 ISAP Conference closes on an Inspired Note – Re-Blog
This Blog was written by my friend and spa colleague, Kathryn Stolle. Kathryn is the Author of “Getting Great Spa on the road to Wellness”, and in my opinion, it is a must read.
You can read all of Kathryn’s blogs at Getting Great Spa. Continue Reading…
What good is the ISPA Conference anyways?
Well, let me count the ways…
I love seeing my baby-boomin spa friends looking even better this year, not older!
I love that perfectionism is our goal, not our downfall
I love that we cry when we see beauty before us
I love seeing us practice what we preach
I love that many of us believe what is meant to be, will be
I love that the rest of us believe that we make happen, what happens
I love how we welcome newbies and worship our legends
I love that we’re more comfortable, wearing more comfortable shoes
I love that we’ll still devour a “treat”, in this case, a potato smothered in cheese sauce
I love that we continue to search for ways to prove our absolute dedication to SPA.
Continue Reading…
5 Lessons Spas learn too Late
If you’re planning on a visit to your doctor’s office, you are probably also planning on taking at least some of the advice he gives you. So my hope is that if you are planning on reading this article, you may also plan to take some of this advice too…
Lesson #1: Finances - Numbers are boss
A beautiful spa without spreadsheets, is like a sports car without wheels…
Misconception: “I’m not good at finances.”
Lesson: It’s your fear, not your ability that’s preventing you from knowing the truth. Continue Reading…
Spa Directors…Proof or Potential? Part 1 of 3
This Part 1 of our 3-part series on Spa Directors, is targeted to both those who are in the formative stages of their careers, as well as those who are continuing the climb.
See Part 2: Spa Director Training, Education & Expertise
Although the Spa Director’s Job Description is an ever-expanding list of job challenges and not suited to just anyone, I speak from experience that it is one of the most exciting and rewarding careers imaginable. Continue Reading…
Spa Director Training, Education & Expertise – Part 2 of 3
In Part 1: Spa Directors…Proof or Potential? of this 3-part series, we discussed what a Spa Director may need to consider when contemplating their career path and the importance of demonstrating both ’Proof’ and ’Potential’.
Understanding the credentials you will have to achieve in order to prove yourself as a candidate for spa management, as well as the upward potential you will continually need to demonstrate during your climb, will absolutely determine your future success. Continue Reading…
Spa Directors…Attributes, Hot Buttons and FAQs – Part 3 of 3
What personal attributes should a Spa Director have?
Have you ever wondered if your personality profile actually fits the demands that will be placed on you as a Spa Director? Here’s a rather lengthy checklist that you may want to contemplate. Continue Reading…
C.R.E.A.T.I.V.I.T.Y. – 10 Steps to becoming a “ThinkerSpa”
 | “To have a great idea, have a lot of them.” – Thomas Edison The importance of becoming an “everyday creative” can no longer be overlooked; the future of your business depends on it. If you’re not practicing everyday creativity in your workplace, try using some or all of our Top 10 creative thinking strategies, and confidentially tap into a future full of potential and permanence: Be a futurist Know the cause and effects of failure Unearth your passions Enjoy artistic expression Build a culture of creativity Draw parallel opportunities Listen to your gut Create new realities Avoid what stifles creativity Know that “me-too” offerings do not give forth. Continue Reading… |
