Leslie's SpaEd Blog
Subscribe to Leslie's Blog
Blog Categories
- Customer Services (22)
- Education (8)
- Featured Spas (19)
- Financial (21)
- Management & Leadership (27)
- Marketing & Promotion (34)
- Marketing – Online (10)
- Operational (33)
- Re-Blogs (6)
- Retail & Product Development (13)
- Spa Directors (66)
- Spa Start Up, Planning & Development (39)
- Staffing and Development (35)
- Treatments & Menu Planning (11)
- Trending – Local and Global (31)
- Uncategorized (4)
- Wellness (14)
- What's New (11)
Blog Tags
Attitude
Behaviour
Branding
Certified
COGS
Compensation
Competition
Customer Service
Discount
Eco-friendly
Education
Employee
Employer
Energy
Finance
Global
KPI
Labour
Leadership
Margin
Marketing
Menu
Metric
Natural
online
Operations
Organic
Profit
profitability
Promotion
Re-Blogs
Retail
Revenue
Service
Spa Director
Spa Management
Spas
spa treatments
Staff
Start Up
Stress
Sustainable
Trends
Wellness
Yield Management
A Tip From Leslie
Free Business Plan eBook
On-Demand Webinars
Tag Archives: Start Up
Spa Water Consumption
A question submitted to Spas2b:
Can you tell me how I can best estimate how much water my spa will use and therefore the type of water heating system I will require?
Our Response:
This is a very good question, and is covered in greater detail in our Spa Start Up Business Manual, as well as our Spa Start Up, Management & Operations Distance Learning Course #1. Continue Reading…
Standard Operating Procedures
A question submitted to Spas2b:
Where can I go to purchase a copy of a Standard Operating Procedures Manual?
Our Response: From Skip Williams, Resources and Development
Leslie,
Thank you for asking me to reply to this inquiry. We at Resources & Development have the best SOPs manual available in our industry today (so says our clients). Continue Reading…
Spa Startup
A question submitted to Spas2b:
I dream to start up a spa. Where and how do I begin ?
Our Response:
I think the first place you need to start is with research. This would include internet, trade shows, magazines, other spa professionals, visiting spas, etc. Continue Reading…
SPA Housekeeping – Part 1 of 2
Clean & Maintain
Cleaning and maintenance prevent the build-up of soil, dust or other foreign materials that can harbor infection, but this is seldom the reason for the spread of infection.
Although there is no risk of transmitting infectious disease by way of inanimate objects, soiled surfaces could contribute to secondary transmission by contaminating hands of the workers or by contact with equipment that subsequently comes in contact with clients. Continue Reading…
SPA Housekeeping – Part 2 of 2
Quick Glance: Hand Washing and Glove Usage Guidelines
Yes, you’ve heard it all before; hand washing is a very important procedure for preventing infections. But unfortunately, it’s not always a priority! So I’ve taken the opportunity to remind you and your staff of the steps to hand care and prevention of cross-contamination:
The steps to thorough hand washing are:
Rinsing hands under warm running water with an adequate amount of soap, using friction, covering the entire surface of the hands and figures for 20 seconds.
Continue Reading…
Knowing Your Promotional Costs
Do you know what it costs you to run each of your promotions? Again this is an area of great importance, because promotions are not always profitable ventures, however they are always laborious ventures! Let’s provide the example of running a 15% spring discount. Continue Reading…
Multi function room set up
A question submitted to Spas2b:
Can you tell me how to decide which services I should offer in my multi function rooms and anything I should be considering to make them work the best?
Our Response:
When you are setting up a multi-purpose room, your needs during the room’s development will be more universal. Continue Reading…
Spa Infection Control
A question submitted to Spas2b:
I have heard that setting up a Sterilization Centre is a good idea, but how do I do this and what do I need?
Response from: From Vicki Malo, Director of Sales, KvG Group, The Footcare Experts
What you really may be looking for is a processing area. Continue Reading…
Pedicure Privacy
A question submitted to Spas2b:
Can you tell me how much privacy clients usually prefer to have during their pedicure, and if I should be putting them in a separate room, using partitions, or what?
Our Response:
If you weren’t able to curtain off each pedicure seat, or house separately, clients are usually mainly concerned with having their feet covered. Continue Reading…
“Presenting” your Staff Compensation Package
Starting NOW, you must know how to “Showcase and Sell” both the monetary and non-monetary benefits of working at your Spa
Over the past number of years, there has been a shift in drivers in the Spa Industry. Where the Employer used to have the upper hand when it came to recruiting, it now appears that the candidates looking for employment hold that position. Continue Reading…




View Cart




