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Refund Policy

Online Spa Management Courses

From the official date of your online course registration, you will have 3 days in which you will be able to cancel your course registration.  Within those 3 days, your original course fee minus a $150. CAD cancellation fee will be refunded.  This is provided you have not logged into your course. If you have logged into your course Learning Environment, eligibility for a course refund or for any portion of a course refund, is null and void, without exception.  Please contact Leslie Lyon at 1-519-585-0626, or llyon@spas2b.com to cancel your course registration, or for further details. 

Our Refund Policy is also stated in the Terms of Service within your Course Registration form, to which you will need to agree to prior to submitting your course registration.

Instant Downloads

Instant downloads are non-refundable.

We will always address specific concerns and do our best to satisfy your needs.

We have however, taken every precaution to fully detail each download, so that you have a thorough understanding of the content. If you proceed to downloading the document, it is assumed you understand the content; you have agreed to our terms; and have voluntarily provided your payment in full, based on this knowledge.