Spas2b Webinars

Staff Compensation - Make it an opportunity!

Length: 1 hour 23 minutes

A great compensation package has a combination of fixed and variable pay options, as well as cash and non-cash rewards. In order to hold on to your superstars, you will have to sell your spa as an opportunity. You must make it ultimately clear to existing and potential candidates that working with you is their best choice possible. One of the ways you convey your opportunities of employment, or "Value Packed Proposal", is through your compensation package. In this webinar, we will walk you through the entire process of creating customized offerings that boast an outstanding group of tangibles and intangibles, and put YOU in the driver's seat.

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Business Performance Analysis

Length: 47 minutes

In this webinar, Leslie Lyon of Spas2b will uncover the most potent Key Performance Indicators (KPI’s) used in measuring a spa’s actual and potential levels of success. These metrics are easily inserted into your business growth and goals plans, and when used constructively, can motivate staff to accelerated levels of performance, and provide you with better control over your business outcomes. It’s possible to see increases overnight, simply by focusing on even one of these indicators. We’ll provide formulas for each metric, and show you how they will boost revenue; help you set tangible goals with your staff; increase booking efficiency; reduce wasted marketing dollars; and control expenses.

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Is What's Wanted Really What Works?

Length: 63 minutes

The differences between our staff's "wants" and the business' "needs" can really cripple a spa's chances at success. Our staff don't always "think like a Manager", until we show them how. If you're giving in to unreasonable expectations, or just need to know what acceptable industry standards look like, this presentation will clarify what your next steps need to be. Applying even a couple of these best business practices will provide far reaching benefits, and help you turn business pitfalls into business win falls.

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