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Still building change rooms in spas?

A question submitted to Spas2b:

I have heard that in Europe and in some of the bigger spas in North America, that change rooms are no longer being put into spas, that guests are changing in their treatment rooms. Is this true? Is is a safe choice to assume guests will be happy without a change room, and I understand that this a day spa trend. How does this affect service bookings and the flow of the business?

 

Our Response:

Yes, this trend is borne out of lack of space and not enough revenue being generated throughout the spa to support these expensive common areas.

Some spas are using the treatment rooms as change rooms, but this takes extra care in booking and time allotment so that the room is not being used as a change room, edging into the next appointment slot.

It also means upgrades to the treatment room, to perhaps acommodate a chair, small table, and fixtures to include a mirror, clothes hook, etc. and maybe even a shower.

Clients may be given mobile closets, which are like garmet bags with locks, that they can either check, or take with them if they choose to. Therapists should assist with these wherever possible, and if they are checked, this will need to be a well-monitored station. I believe if the room can be a bit more luxurious than just a treatment room, and still make business service scheduling sense, it may catch on.

Anyone out there doing this? We’d enjoy your comments!

Leslie Lyon

 

About Leslie

Spas2b Inc. is a full service Spa Development company, specializing in Online Spa Management Distance Learning Courses, Spa Business Manual Instant Downloads & Resources, and Spa Consulting Services.
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