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Customer Service Training Idea works!

Customer Service Training Idea works!

We were in need of customer service training and didn’t know where to turn, so we asked each staff member to come up with one training tool that would improve customer service and that they could pass on to the rest of the staff during a training session.

The ideas were terrific and everyone got very excited about their session – they are also in charge of monitoring their sessions success through the means they’ve developed, and each session is in effect for 3 month intervals, evaluated by management at each interval to decide if it is working, needs tweaking, or should be discontinued. It has been excellent and I recommend it to all who read this!

Re: Customer Service Training Idea works!

I think that whenever you get your staff involved and pumped about an idea, it can’t help but succeed – great job and good advice!

About Leslie

Spas2b Inc. is a full service Spa Development company, specializing in Online Spa Management Distance Learning Courses, Spa Business Manual Instant Downloads & Resources, and Spa Consulting Services.
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