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Workplace Polarity: Mastering the Push & Pull in our Relationships – Part 4 of 4

Facing Workplace Challenges

The ability to convey our message in a caring, constructive manner, should we decide it does need to be said, is the third variable in mastering the push and pull.

As a Spa Professional, maybe you feel the need to make your Leader aware that you need stronger moral support and caring guidance in dealing with the stresses you endure daily. Your inner voice is telling you it’s time to be accountable for your own success and happiness, it’s time to speak up.

As the Leader, you are observing that your employees are losing loyalty, continually dissatisfied with their jobs, and expecting more monetary rewards than you can manage. It’s time to listen to your inner voice as well. It’s telling you that the time has come for you to find more constructive ways to retain staff and sustain the business. Perhaps your inner voice is saying to you “my employees are telling me that the less time I spend with them, the more attention they need from me”. It is time to act.

We have the power to hold back what we want to say, and we have the power to say what needs to be said.

The ‘push-pull’ dance is when to speak up, when to shut up and when to buck up.

If we are bluntly honest and speak intuition moment to moment, calling everyone on their stuff, then we risk losing respect from those we work with, and we risk hurting people’s feelings. In some cases there is also that risk of being fired.

On the other hand, if we continue through our lives, never speaking what’s on our minds and trying to deal with the hurt solely and internally, we are bound to show the scar tissue by lashing out or just falling out, neither of which is to anyone’s advantage.

We are not in the workplace to ‘fix’ our co-worker, manager or those we supervise. We’re here to do a job and work together as a team.

There are effective outlets to make up for what we hold back. All the words and messages we repress can be released later in the day, later in the week, through movements that symbolically throw away frustration, anger, resentment, grief, jealousy, guilt, fear, all emotional baggage, AND through vocal fitness, specific exercises to release repressed self expression, making up for all the words and thoughts that we held back this week, this month, this year, this life – just make sure you release it somehow.

Forgiving all the people we think we need to forgive is not enough.

The body carries resentment, memories, and heavy emotions. This can challenge our immune system. We need to physically feel this internal muck, bring it to the surface through certain moves and sounds, and then throw away the toxic tension. By physically going through these movements and sounding exercises we learn to stop fighting stress, and instead work with it, so we can work through it and be better Leaders, co-workers, friends, lovers and humans.


Jill Cressy is the Assistant Manager of Fitness and Instruction at the Faculty of Physical Education and Health, University of Toronto. She is currently pursuing a Masters Degree in Education, Higher Education (Emphasis on Leadership) at the Ontario Institute for Studies in Education where she is completing research on voice coaching for speakers. Ms. Cressy completed her Bachelor Degree in Physical and Health Education and certified as a Can-Fit-Pro Fitness Instructor Specialist, Black Belt Nia Instructor, PhysicalMind Institute Pilates Instructor, CALA Aquafitness Instructor, GRAVITY Group Instructor and Personal Trainer. She has presented workshops on leadership, energy management, movement and voice coaching for a variety of organizations.


About Leslie

Spas2b Inc. is a full service Spa Development company, specializing in Online Spa Management Distance Learning Courses, Spa Business Manual Instant Downloads & Resources, and Spa Consulting Services.
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