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Category Archives: Spa Directors

Rising Supplier Costs = Raising Spa Prices – Part 2

  In Part 1 of this 2-Part Blog Series on Rising Supplier Costs, we talked about ‘reflecting’, not ‘absorbing’ price increases, as well as the importance of setting standards for price increases in your business, ongoing.  In this Part 2, we’ll discuss … Continue reading →

Rising Supplier Costs = Raising Spa Prices – Part 1

  This Part 1 of our 2-Part Blog Series on Rising Supplier Costs will cover the importance of ‘reflecting’, not ‘absorbing’ price increases, as well as an introduction to setting standards for price increases in your business.      Running a … Continue reading →

Team Bonus: A good recipe for a Bad Idea?

    I recently came across a really great blog written by Sally McKenzie of McKenzie Management; a dental management solutions company.  Her article on Bonus Plans really resonated with me, so I’ve decided to ©SPAdapt her blog and target … Continue reading →

Continuing Education – Are you Self-Propelled?

  “Self-Propelled” Professionals are a Businesses Best Asset Success overall, depends largely on your mind’s momentum I’ve heard it said that a truly motivated, forward-thinking business professional spends an average of 10 – 15 hours each month on continuing education. … Continue reading →

Should 60 minute Spa Treatments become 75 minutes?

    A question submitted to Spas2b: We are just doing our menu of services and have always thought we should book on the hour and complete the service in 50 minutes to still allow for clean up, etc. within … Continue reading →

Staffing Up Formula made Easy

    Staffing up your Spa Service Professionals is a key component to the success of your spa business, not only on a week to week basis, or as you plan for campaigns and promotions, but most importantly, when it’s … Continue reading →

The Root Cause of Low Retail

  Tanya Chernova is an international skin specialist, author of the bestselling book Under Mind, professional speaker and strategic coach, and I had the pleasure of attending her ISPA presentation recently.   Are you like so many spas, where retail sales are low and slow? … Continue reading →

What good is the ISPA Conference anyways?

  Well, let me count the ways… I love seeing my baby-boomin spa friends looking even better this year, not older! I love that perfectionism is our goal, not our downfall I love that we cry when we see beauty … Continue reading →

5 Lessons Spas learn too Late

If you’re planning on a visit to your doctor’s office, you are probably also planning on taking at least some of the advice he gives you.  So my hope is that if you are planning on reading this article, you may … Continue reading →

5 Thought-provoking Profit Models

    Your pathway to profitability lies fully in understanding your customer…and yourself. You may understand physical energy, but do you understand financial energy?  It’s very difficult to keep making money, let alone be profitable, if you have boxed yourself … Continue reading →