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Category Archives: Spa Directors

Superior People Practices – Self Questionnaire

  Never underestimate the power of personality. Let’s see how your doing.  I’d like you to answer the 5 questions listed below. If you are a Leader or Manager, Go2 #1; if you are an Employee, Go2 #2. Answer each … Continue reading →

Is your Spa a Prototype for Success?

  You’re Opening a Spa! You spent months, years perhaps, in preparation for your spa opening. You found what you believe to be the perfect location with perfect potential for making your client’s hearts sing and the business cash register … Continue reading →

Top Business Boosters – Part 1 of 3

  1.  Stay “Tapped in” Being on top of whats trending is the jumping off point for anyone looking for deeper rewards and a more lucrative future. There are many ways to grow your business, most of which will build … Continue reading →

Top 3 Business Boosters – Part 2 of 3

 2. Analyze Client Profitability Handle your Clients according to the value they bring to the business “You will be most successful if you are a business who is diligent in gathering customer data and then providing initiatives that will encourage … Continue reading →

Top 3 Business Boosters – Part 3 of 3

  3. Discover Passive Income Passive income is creating a steady stream of cash flow with little or no effort and at the same time allowing you to keep your expenses down. The ultimate goal is to free up more … Continue reading →

Inspiring Spa Takeaways – Part 1 of 2

  While attending a Woman’s Convention, one of the speakers said something that I have never forgotten. She said that if you come away from a Conference with 2 or 3 good contacts, you have done well. That comment really … Continue reading →

Inspiring Spa Takeaways – Part 2 of 2

Lessons Learned… With the many inspirational spa experiences available to us, there must also be the lessons learned…   This is not a spectator sport people! In a recent spa visit, as I stood showering the mud off my body, … Continue reading →

DIY Mini Business Audit – Abbreviated Version

Now is the time to do more of what’s working 1.  Examine Staff Compensation If you’re seeing red, the first place you need to go is your Cost of Goods (COG) to review your service staff compensation.  Consider this:  to see … Continue reading →

“Presenting” your Staff Compensation Package

  Starting NOW, you must know how to “Showcase and Sell” both the monetary and non-monetary benefits of working at your Spa Over the past number of years, there has been a shift in drivers in the Spa Industry. Where … Continue reading →

Product Margins

  Just as it is beneficial for you to understand your service margins, it is also beneficial to understand your product margins. The standard mark up on branded skin care products is 100%, or 50% gross margin. In other words, if … Continue reading →