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Category Archives: Staffing and Development

Team Bonus: A good recipe for a Bad Idea?

    I recently came across a really great blog written by Sally McKenzie of McKenzie Management; a dental management solutions company.  Her article on Bonus Plans really resonated with me, so I’ve decided to ©SPAdapt her blog and target … Continue reading →

Continuing Education – Are you Self-Propelled?

  “Self-Propelled” Professionals are a Businesses Best Asset Success overall, depends largely on your mind’s momentum I’ve heard it said that a truly motivated, forward-thinking business professional spends an average of 10 – 15 hours each month on continuing education. … Continue reading →

50 Things your clients NEVER want to hear

       Servitude is an Attitude…Do you know how your spa rates? Ok, this list is a bit out there, but behind these comments you know there’s a lot of hidden truths… Here are the top 50 Things your clients NEVER … Continue reading →

Staffing Up Formula made Easy

    Staffing up your Spa Service Professionals is a key component to the success of your spa business, not only on a week to week basis, or as you plan for campaigns and promotions, but most importantly, when it’s … Continue reading →

The Root Cause of Low Retail

  Tanya Chernova is an international skin specialist, author of the bestselling book Under Mind, professional speaker and strategic coach, and I had the pleasure of attending her ISPA presentation recently.   Are you like so many spas, where retail sales are low and slow? … Continue reading →

What good is the ISPA Conference anyways?

  Well, let me count the ways… I love seeing my baby-boomin spa friends looking even better this year, not older! I love that perfectionism is our goal, not our downfall I love that we cry when we see beauty … Continue reading →

Spa Director Resume & Interview Pointers

  It’s all about knowing how to sell your existing qualifications, and in particular, your upward potential.   To land the best Spa Management position, here’s a winning formula:  Begin with research; create a customized resume; and give an interview that speaks to … Continue reading →

Spa Directors…Proof or Potential? Part 1 of 3

      This Part 1 of our 3-part series on Spa Directors, is targeted to both those who are in the formative stages of their careers, as well as those who are continuing the climb.  See Part 2: Spa Director … Continue reading →

Spa Director Training, Education & Expertise – Part 2 of 3

    In Part 1: Spa Directors…Proof or Potential? of this 3-part series, we discussed what a Spa Director may need to consider when contemplating their career path and the importance of demonstrating both ‘Proof’ and ‘Potential’.  Understanding the credentials you will have to achieve … Continue reading →

Spa Directors…Attributes, Hot Buttons and FAQs – Part 3 of 3

  What personal attributes should a Spa Director have? Have you ever wondered if your personality profile actually fits the demands that will be placed on you as a Spa Director?  Here’s a rather lengthy checklist that you may want to … Continue reading →