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Tag Archives: Operations

Chess and Spa – Part 2 of 2

  You might say Part 1 of this blog was about positioning yourself and your business for gains.  And perhaps you could say Part 2 is about checking that position, in order experience the pay-off: business wins. 7. Don’t Over-Extend … Continue reading →

Top 5 Business Inspirations

  Now is the time that the “luxury” of spa, must become the “business” of spa When I see any of these 5 items in practice inside a spa, I am impressed. The business of spa has to dominate the … Continue reading →

Spa Water Consumption

  A question submitted to Spas2b: Can you tell me how I can best estimate how much water my spa will use and therefore the type of water heating system I will require?   Our Response: This is a very good … Continue reading →

Improve Business Outcomes with our 5 Business Basics

1.  On Demand Monitoring System It should be quick and easy for you to obtain an instantaneous status report on sales and services, any time of the day.  When you aren’t on site, or simply when you need to know, … Continue reading →

What software should I use?

A question submitted to Spas2b: I’m not even sure where to begin looking for software to manage a spa. I think I basically know what the software needs to do, but what other features should I be looking for? What … Continue reading →

Standard Operating Procedures

A question submitted to Spas2b: Where can I go to purchase a copy of a Standard Operating Procedures Manual?   Our Response: From Skip Williams, Resources and Development Leslie, Thank you for asking me to reply to this inquiry. We … Continue reading →

Robust Spa Retail must be System-Driven!

  Getting your spa staff to sell retail has been in the Top 3 spa business challenges category for decades! But somehow we think our low involvement still warrants high expectations…….what?? With your dedication, these 5 systems to Robust Retail … Continue reading →

Multi function room set up

A question submitted to Spas2b: Can you tell me how to decide which services I should offer in my multi function rooms and anything I should be considering to make them work the best?   Our Response: When you are … Continue reading →

Spa Infection Control

A  question submitted to Spas2b: I have heard that setting up a Sterilization Centre is a good idea, but how do I do this and what do I need?   Response from:  From Vicki Malo, Director of Sales, KvG Group, … Continue reading →

Pedicure Privacy

A question submitted to Spas2b: Can you tell me how much privacy clients usually prefer to have during their pedicure, and if I should be putting them in a separate room, using partitions, or what?   Our Response: If you … Continue reading →