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Tag Archives: Profit

DIY Mini Business Audit – Abbreviated Version

Now is the time to do more of what’s working 1.  Examine Staff Compensation If you’re seeing red, the first place you need to go is your Cost of Goods (COG) to review your service staff compensation.  Consider this:  to see … Continue reading →

Revenue (Yield) Management

  What is it? Yield Management is zeroing in on the best mix of services and products to sell at given times to generate the highest revenue and profit. It all about better managing your financial outcomes. There are business measures … Continue reading →

Know your Key Performance Indicators (Key Metrics)

  Key Performance Indicators are your Spa’s measures of success. KPI’s measure your Critical Success Factors (CSF) and CSF’s are what your Spa must excel in, to succeed at doing business. There are KPI’s for both retail and services. Choose … Continue reading →