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Tag Archives: Spa Director

The #1 Formula Spa Managers must know when Discounting

Fotolia_32331787_XS  Spa Managers need every relevant tool available to them, in order to make sound business decisions regarding cost containment and profitability.  It is vital for Managers to know how to measure and evaluate each spectrum of business performance in … Continue reading →

Strategic Planning – A Spa Management Priority

64971  Strategic Planning starts with the end in mind It is a disciplined, yet agile action plan carried out by management that includes collecting data and using that data to make informed choices that will strengthen business operations.  It helps you … Continue reading →

5 Very Hot Culture Metrics you need to Know

181688_503172613069791_19396159_n  Your CULTUREmetrics are what provide workplace enhancement and foster business growth.  Forging your culture must be deliberately developed, daily.  So before we can even discuss CULTUREmetrics, leaders need to develop actionable, high impact ways to help breathe new life … Continue reading →

4 Ways to Calculate Client Value and Grow your Business

1290130_money_1  Not all clients hold the same (potential) value when it comes to your business.  So it’s important to consider why you might be handling a client you only see twice a year, the same way you are handling a client … Continue reading →

New Spas2b Scholarship Program

siac-acis--logo--800px  The Spa Industry Association of Canada, Leading Spas of Canada and Spas2b Inc. are pleased to announce the launch of their Spa Management Scholarship Award Program.  The inaugural offering for this new Member Benefit program is:  Course #1 – … Continue reading →

6 Facts that Impact your next Leg of Growth

iStock_000000587551Medium  What is the underlying state of your business’s future? Do you need to ‘shore up’ so that you can own your tomorrow? Here are 6 questions you can ask yourself as you strategize for the year ahead: 1.  How … Continue reading →

Upcoming Webinar: Stop Confusing Wants with Needs!

leading-spas-canada--logoWebinars Spa Industry Association of Canada is pleased to present a series of one-hour, online education presentations in 2014.   Stop Confusing What’s Wanted with What Actually Works! Wednesday, April 23, 2014, 2pm Eastern Presented by:   Leslie Lyon, Spas2b … Continue reading →

Spas2b New Online Spa Management Education has Arrived!

spas2b_mermaid (1)New Edition Online Spa Management Courses Now 50 & 60 Hour Courses, CIBTAC Endorsed, CEU Approved, in 66 Countries Spas2b has just released their New Edition Online Spa Management Courses on a world class, intelligently integrated online platform. These courses … Continue reading →

9 Start Up Habits that will Transform your Work – Re-Blog

      When I left journalism school, I and half of the grad students in my class entered the job market as freelancers. (It’s a tough market for journalists, even today). And then a peculiar thing happened: all of … Continue reading →

12 Most Breathtaking Stories to Tell Your Customers – Re-Blog

  We’re BIG believers in story-telling at Spas2b, and you may remember our 2-Part blog titled Your Story, Their Journey earlier this year. Modern business requires that we build relationships through engagement and story-telling. When I came across this blog written … Continue reading →