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Tag Archives: Spa Director

Chess and Spa – Part 2 of 2

  You might say Part 1 of this blog was about positioning yourself and your business for gains.  And perhaps you could say Part 2 is about checking that position, in order experience the pay-off: business wins. 7. Don’t Over-Extend … Continue reading →

Financial Management

  No matter whom it is you consult with, spa industry experts will tell you it’s all about the numbers and how to take them from paper, to profits. So the focus of this article will be how to take … Continue reading →

1 Year Marketing Plan

  Each year you should be developing a newly revised Marketing Plan. Your plan should be multi-dimensional, allowing you to reach your clients 7 times through 7 different mediums, and always viewed as a long-term, repetitive-messaging project. At the end … Continue reading →

Figuring out my service profits

A question submitted to Spas2b: What things should I be considering when I price my services so that I can make a profit?   Our Response: You will probably know about where your services should be positioned if you have: … Continue reading →

Stop Thinking Stupid Thoughts

    I think many of us waste too much time on negative thoughts, and even how we will cope with situations that haven’t even happened…and may not ever happen… I attended an educational event awhile back through The Secretan … Continue reading →

Spa Owners are demanding Spa Director / Management Education

  If you’re out there looking for a Spa Management position right now, you’ve probably heard this question many times: “Have you got Spa Management Education or Training?”.   While experience working in a spa has always been the #1 priority, … Continue reading →

Standard Operating Procedures

A question submitted to Spas2b: Where can I go to purchase a copy of a Standard Operating Procedures Manual?   Our Response: From Skip Williams, Resources and Development Leslie, Thank you for asking me to reply to this inquiry. We … Continue reading →

Robust Spa Retail must be System-Driven!

  Getting your spa staff to sell retail has been in the Top 3 spa business challenges category for decades! But somehow we think our low involvement still warrants high expectations…….what?? With your dedication, these 5 systems to Robust Retail … Continue reading →

SPA Housekeeping – Part 1 of 2

  Clean & Maintain Cleaning and maintenance prevent the build-up of soil, dust or other foreign materials that can harbor infection, but this is seldom the reason for the spread of infection. Although there is no risk of transmitting infectious … Continue reading →

SPA Housekeeping – Part 2 of 2

Quick Glance: Hand Washing and Glove Usage Guidelines Yes, you’ve heard it all before; hand washing is a very important procedure for preventing infections. But unfortunately, it’s not always a priority! So I’ve taken the opportunity to remind you and … Continue reading →