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Tag Archives: Staff

Front Desk Intelligence

girl  If you keep hiring more and more of the same kinds of receptionists; the same ways you always have; with the same sad results; maybe now is the time to do things differently.  Re-vamp your  “Recipe for a Receptionist” to: … Continue reading →

Workplace Polarity: Mastering the Push & Pull in our Relationships – Part 1 of 4

By Jill Cressy & Leslie Lyon In the workplace we need to blend our masculine and feminine qualities Whatever our current purpose – passive or assertive, leadership or partnership, buyer or seller. Consider that you have the power to guide … Continue reading →

Workplace Polarity: Mastering the Push & Pull in our Relationships – Part 2 of 4

Yin: Feminine Energy In yoga we talk about Yin and Yang energy, our feminine and masculine qualities. Every person requires both of these energies in the workplace. It’s not about balance, it’s about ‘energetic play’, the dance of ‘pull’ and … Continue reading →

Workplace Polarity: Mastering the Push & Pull in our Relationships – Part 3 of 4

Masculine: Yang Instinct and onwards Other circumstances in our day require Yang instinct, our masculine energy. We can’t be in the now so much that we fail to think about the future. We need to stay grounded in the practical … Continue reading →

Workplace Polarity: Mastering the Push & Pull in our Relationships – Part 4 of 4

Facing Workplace Challenges The ability to convey our message in a caring, constructive manner, should we decide it does need to be said, is the third variable in mastering the push and pull. As a Spa Professional, maybe you feel … Continue reading →

Improve Business Outcomes with our 5 Business Basics

1.  On Demand Monitoring System It should be quick and easy for you to obtain an instantaneous status report on sales and services, any time of the day.  When you aren’t on site, or simply when you need to know, … Continue reading →

Extraordinary Spa Professionals

  The Ingredient that’s missing in the struggle for success is “Focus” You must have a focus in your career as a Spa professional.  You simply cannot move through each day without a professional growth plan.  You will find yourself … Continue reading →

Checking if I received a tip

A question submitted to Spas2b: My client was very pleased with the service but I didn’t receive a tip and I am sure she left one. Is it ok to ask the client if she did leave a tip so … Continue reading →

Top 5 Business Challenges

  No matter who you are, CEO or student, we are all aware of the mounting business, cultural and economic shifts that are building up around us and re-shaping the world as we know it. Let’s take a look at … Continue reading →

Superior People Practices – Self Questionnaire

  Never underestimate the power of personality. Let’s see how your doing.  I’d like you to answer the 5 questions listed below. If you are a Leader or Manager, Go2 #1; if you are an Employee, Go2 #2. Answer each … Continue reading →