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Tag Archives: Start Up

Spa Infection Control

A  question submitted to Spas2b: I have heard that setting up a Sterilization Centre is a good idea, but how do I do this and what do I need?   Response from:  From Vicki Malo, Director of Sales, KvG Group, … Continue reading →

Pedicure Privacy

A question submitted to Spas2b: Can you tell me how much privacy clients usually prefer to have during their pedicure, and if I should be putting them in a separate room, using partitions, or what?   Our Response: If you … Continue reading →

“Presenting” your Staff Compensation Package

  Starting NOW, you must know how to “Showcase and Sell” both the monetary and non-monetary benefits of working at your Spa Over the past number of years, there has been a shift in drivers in the Spa Industry. Where … Continue reading →

Product Margins

  Just as it is beneficial for you to understand your service margins, it is also beneficial to understand your product margins. The standard mark up on branded skin care products is 100%, or 50% gross margin. In other words, if … Continue reading →

Service Margin Analysis

  Look ahead towards change and improvement Understanding which of your services have a good level of profitability and which ones do not is paramount to the success of your business. This information can be included in the development of … Continue reading →

Staff Compensation

A question submitted to Spas2b: I know that what you pay your staff is the most important expense category, but how do you match up what employees want with what you can afford to pay?   Our Response: Sometimes you … Continue reading →

Starting a Spa During a Recession

  A question submitted to Spas2b: Obviously, starting any business during good economic times is a tough proposition. But with the global economic slowdown, and everyone tightening their purse-strings, I’m wondering what advice one would give to someone planning on … Continue reading →

Mobile Spas – How can we find out more?

  A question submitted to Spas2b: My question to you is do you know of any books, videos or related articles that deal with the mobile spa business?  We have searched the internet and came-up with nothing.  Does anyone have … Continue reading →